Installing Sumo (Ecomm)
Estimated read time: 15 mins
In order to install Sumo on your site, all you need to do is make sure the Sumo installation code is installed within the <body> tags of your site’s source code.
This can be done by 1 manually pasting the installation script below into your site’s <body> tags, or 2 if your platform has a more direct integration such as an app or plugin, you can install the Sumo app or plugin instead.
1) Manually Install Sumo
1 Create your Sumo account and click the Sign Up button or sign in via Google!
2 Copy your Sumo installation code
Pro tip: If you already have a Sumo account, you can view your installation code by going to sumo.com/sites, then clicking the dropdown arrow next to "Manage" button and selecting View Install Code next to your site's URL.
3 Congrats! All you need to do is paste the Sumo code in between the <body> tags inside of the main page (usually a global header file) of your website, and you are good to go!
Note: This method only works if you have access to your website's files. If you are using a CMS platform like Wordpress or Shopify, check out our Install Sumo With An App Or Plugin section below
To begin using Sumo, go to https://sumo.com/sites, then select your website (if you have multiple) and you will be auto logged in. Alternatively, you can add /#/sumome/app/login to end of your browser URL where Sumo is installed (Example: http://www.mywebsite.com/#/sumome/app/login)
2) Install Sumo With An App Or Plugin
Installing on Shopify:
1 Go to the Sumo Shopify app page and click the Get button.
2 Click Install app at the bottom-right.
3 Enter your login details and click Log In. Don't have a Sumo account yet? Click Sign Up.
4 Now you're ready to get started!
To begin using Sumo, go to https://sumo.com/sites, then select your website (if you have multiple) and you will be auto logged in. Alternatively, you can add /#/sumome/app/login to end of your browser URL where Sumo is installed (Example: http://www.mywebsite.com/#/sumome/app/login)
Installing Sumo on Wordpress:
Warning: Your website must be a Wordpress.org site - NOT a Wordpress.com website.
1 Login to your website's Wordpress Admin Dashboard.
2 Select Plugins > Add New. Search Sumo and then click Install Now
3 Click Activate to finalize your plugin install of Sumo.
4 Click on Settings within the plugin list or on Sumo within the Dashboard Panel itself.
5 Click on Connect Sumo in order to attach your account to access your Sumo apps and settings.
6 Enter in the Sumo account credentials you have already made, or create a new account.
7 Now you're ready to get started!
To begin using Sumo, go to https://sumo.com/sites, then select your website (if you have multiple) and you will be auto logged in. Alternatively, you can add /#/sumome/app/login to end of your browser URL where Sumo is installed (Example: http://www.mywebsite.com/#/sumome/app/login)
3) Install Sumo On Other Platform
Not seeing your platform listed in this step of the guide? No problem. Sumo can be installed on almost every website out there. You can view all of our installation guides here.